Fans Are Demanding Refunds from a Garth Brooks Concert

Fans are demanding refunds from a Garth Brooks concert in Missouri because of gridlock traffic and parking issues.

Ticket holders spent hours stuck traffic on their way to Thunder Ridge Nature Arena. Upon arrival, thousands of attendees had to park in a fruit farm lot that only had two buses shuttling people.

The concert reportedly sold over 80,000 tickets and fans claimed that the venue could not handle the crowd.

KOLR reports that Ticketmaster was flooded with refund requests since the concert.

Jeff Wilhoit, a Bass Pro Shops leader, told KY3 News that they hired an outside company to coordinate the shuttle system. ““We hired a company called ASM Global. They do large events all over the country.”

He shared that ASM Global also works with FEMA. When the hurricane hit Florida, FEMA took most of the shuttles meant for the concert.

“We had to scramble just to find some on Friday night. We would never encourage anyone to walk down Highway 86,” he told the outlet.

“It’s heartbreaking, honestly. It’s hard to know what to say to those folks. There were people that absolutely, it was a challenge on Friday night. It’s heartbreaking to watch those folks. Especially the ADA folks who had a hard time getting in. Again, for the vast majority of people, it was not only an amazing concert, it was the concert of a lifetime,” said Wilhoit.

He added they “will make it right with folks.”

(Music Mayhem Magazine)

Editorial credit: Kathy Hutchins