Steven and Michelle Burt were flying home to Massachusetts from Orlando and had their French bulldog, Darcy, with them. At one point during the flight, they noticed that Darcy was breathing heavily and her tongue and gums had turned blue, which is a sign that she wasn’t getting enough oxygen.

Michelle took Darcy out of the carrier and placed her on her lap. After explaining to flight attendants why her dog wasn’t in her carrier, the attendants got to work.

They brought back a bag of ice to keep Darcy cool and even gave her oxygen from a small mask.

After a few minutes, Darcy seemed back to normal and her owners were relieved.

Michelle wrote this letter to Jet Blue to praise the flight attendants and it’s now gone viral.